Privacy Policy
1. Introduction
ELEGANTE ON GO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is registered in the District Court for Łódź - Śródmieście, 20th Commercial Division of the National Court Register (KRS), under KRS number 0001146612. The company is identified by NIP 7252351085 and REGON 540503881, with a share capital of 5,000.00 PLN. The registered office is located at Piotrkowska 148/150, 90-063 Łódź, Poland. ("we," "our," "us"), is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and the Poland Data Protection Act.
2. Collection of Personal Data
2.1 Data We Collect Directly
We collect the following information when you use our website or services:
- Full name
- Email address
- Phone number
- Full postal address
- Payment information (encrypted credit card number, expiration date)
- Purchase history
- Size and clothing preferences
- Browsing data on our website
- Correspondence with our customer service
2.2 Data Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Timestamps of visits
- Pages viewed
- Navigation paths
- Cookie data, in compliance with our Cookie Policy
3. Use of Data
3.1 Contract Performance
We process your personal data to:
- Fulfill your orders and process payments
- Manage delivery
- Provide after-sales service
- Manage your customer account
3.2 Legitimate Interest
We use your data to:
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud
- Analyze purchasing trends
- Optimize our website
3.3 Consent
With your consent, we may:
- Send marketing newsletters
- Offer personalized promotions
- Conduct market research
- Manage non-essential cookies
4. Data Retention
4.1 Retention Period
- Customer account data: Retained until account deletion
- Order data: Retained for 10 years (legal requirement)
- Payment data: Deleted after the transaction
- Marketing data: Retained for 3 years after your last interaction
- Cookies: Retained for a maximum of 13 months
4.2 Data Deletion
Your data is deleted or anonymized at the end of these periods or upon your request, except where legal obligations require retention.
5. Data Sharing
5.1 Recipients
We share your data with:
- Payment service providers
- Delivery services
- IT service providers
- Marketing partners (with your consent)
5.2 International Transfers
If data is transferred outside the EU, we ensure appropriate safeguards are in place (standard contractual clauses, adequacy decisions).
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of sensitive data
- Restricted access to personal data
- Network security protocols
- Regular staff training
- Periodic security audits
7. Your Rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
To exercise these rights, contact us
8. Cookies
Our website uses cookies. For more details, please refer to our Cookie Policy available on our website.
9. Protection of Minors
Our website is not intended for individuals under the age of 16. We do not knowingly collect data about minors.
10. Policy Updates
We reserve the right to update this privacy policy. Changes take effect upon publication on our website.
11. Contact
For any questions about this policy or your personal data, please contact us:
Email: support@eleganteongo.com
Address: Piotrkowska 148 / 150, 90-063 Łódź, Poland
12. Legal Provisions
This policy is governed by Poland law. Any disputes relating to its interpretation or execution fall under the exclusive jurisdiction of Poland courts.
ELEGANTE ON GO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
KRS: 0001146612
NIP: 7252351085
REGON: 540503881
Capital: 5 000,00 zł
Address: Piotrkowska 148 / 150, 90-063 Łódź, Polska